"Clicktocall completes
our online presence and gives us a distinct competitive advantage."
Gary Harrington, Bank of Ireland
Gary Harrington, Bank of Ireland
"The efficiency savings are remarkable,
the customer experience is awesome and the associates are buzzing. Clicktocall
is the future of outbound calling!"
Dan Williams, Egg
Dan Williams, Egg
"Our experience
shows that Clicktocall leads are 'hotter' than those generated by any
other means. It's a simple but ingenious solution that's proved a great
success."
Emma Cox, Mitsubishi Motors
Emma Cox, Mitsubishi Motors
"I'd say Clicktocall
seriously increases the chances that someone will buy a car…"
Ian Govier, Mazda
Ian Govier, Mazda
"Since implementing
Clicktocall sales conversions have increased by more than 100%."
Matt Andrews, Norwich Union
Matt Andrews, Norwich Union
"Clicktocall provides
us with complete call statistics, helping us to understand response
rates, and call volumes."
Georgina Ross, RAC
Georgina Ross, RAC
"Clicktocall allows
us to deliver excellent customer service whether the customer has an
initial enquiry or wants to make an application. It adds the human touch
to our site."
Debbie Lowe, Alliance & Leicester
Debbie Lowe, Alliance & Leicester
The Benefits
Maximise efficiency & effectiveness
Like every business, you're under pressure to achieve more with less. ClicktoCall unlocks customer value at low cost.
ClicktoCall…
- Prompts web visitors to call when their interest is at its height, assuring that every contact represents a genuine sales opportunity
- Provides seamless cross channel service, making sure your low cost web channel is as effective as possible - but that sales opportunities are never lost
- Allows you to forecast and plan your call handling provision, with management information that helps you identify when call demand is highest
- Supports 24 hour sales and service operations by routing to your 'follow the sun' locations when home offices are closed
Most technologies demand significant upfront capital investment. Not ClicktoCall. Our flexible, volume based pricing models mean you pay only for what you use. And we're confident that you'll achieve return on investment in terms of increased customer satisfaction, enhanced loyalty and - crucially - higher sales conversion rates.
